Returns & Exchanges
At KULE, we want you to be completely happy with your purchase. If for any reason you are not satisfied, we accept returns and exchanges on unworn, unwashed, and tagged merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a pre-paid shipping label or a QR code for easy drop-off at authorized locations.
Pack Your Items
Securely pack your items in the original packaging or a sturdy box, ensuring all original tags are still attached to the garments.
Ship and Refund
Drop off your package at the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing