Frequently Asked Questions
Everything you need to know about your KULE order.
Where does KULE ship?
We currently ship to all 50 U.S. states, as well as select international destinations. Shipping rates and delivery times vary based on your location and chosen shipping method.
What is your return policy?
We want you to love your stripes. If you aren't satisfied, we accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase.
How do I care for my KULE garments?
To keep your pieces looking their best, we recommend following the specific care instructions on the internal garment label. Generally, machine wash cold and tumble dry low or lay flat to dry.
Can I exchange an item for a different size?
Yes, we offer easy exchanges through our online portal. Simply select the new size you need, and we will ship it out as soon as your return package is scanned by the carrier.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for flexible payments.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your delivery progress.